Customer Support

We credit much of our continued success to the personal relationships we have built and maintained through the years with our customers.  Our sales representatives and technical support exemplify our commitment to customer service and satisfaction.  Each of our sales representatives is trained to identify labeling problems and to find the most efficient and innovative ways of solving them.  Our representatives will guide you through the process from start to finish, looking at the details of the specific application.

In addition to the direct support you will receive from your sales representative, you can also rely on the highly trained staff members in each department of our company.

By sharing the knowledge and experience that we have gained over the years, we strive to build and maintain solid partnerships with all of our customers.

Support Programs

Supply Management

At Matrix Label we understand that carrying inventories and managing shipping logistics can become a burden.  Because of this we provide our customers with an added value alternative.

Our supply management program is based on providing customers with oversight and management of their finished goods inventories through a contracted master agreement.  Through this agreement we provide managed ship and bill logistics based on set quantities and release dates.

Discounts

AIMED Member Discount

The AIMED organization is an association of committed mailing professionals dedicated to the support of its members in maintaining the highest professional standards.  It endeavors to enlighten them in the current trends and developments in the industry and to strengthen valued relationships throughout the AIMED dealer network.

Our AIMED Member Benefits Program provides a benefit to the organization’s members through column pricing discounts in our stock product catalog.  To learn more about this great opportunity or the AIMED organization contact our sales department today at (877) 404-3354.



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